Any orders placed will be shipped from one of our four main warehouses located in New Jersey, Pennsylvania, Alabama, and Illinois, and/or our smaller warehouses which are located across the country. All orders are shipped with FedEx Ground, USPS, or UPS lower 48 contiguous states. Delivering carriers will only be able to deliver to confirmed residential or business street addresses. We are unable to ship to P.O. Boxes and require a physical address for delivery.
The average time of delivery depends on the customers location in the 48 contiguous states. It ranges from 3-7 business days. Residential deliveries will be attempted Monday to Saturday, while deliveries to business addresses will be attempted Monday to Friday. Delivery date can be impacted by weather conditions and holidays. Fishing rods are only shipped on Mondays.
Cancellation Request Policy
In order to provide a fast delivery all orders are fulfilled immediately after they are placed. In most cases orders are fulfilled within minutes after payment is received and verified. Order cancellation requests are not guaranteed. We will make every effort to fulfill a cancellation prior to items shipped. In cases if we are not able to stop the shipment on time, the buyer s responsible for all return shipping costs and fees if they still wish to cancel and return the order. We will issue fill refund once the order is returned back to our location.
Delivery Address Policy
We always suggest using matching Billing ad Shipping addresses for a safe and streamlined transaction. We do accept to process orders in circumstances where you have separate billing and shipping addresses, especially in practical situations (like for example if your billing address is a PO Box.) All orders, however, are subject to a final review before being shipped to ensure that no fraudulent activity occurs. To that end we reserve the right to cancel any order where the address or other information within the order is problematic or unusual.
Track Your Order
We provide tracking numbers for all orders. We e-mail tracking number to the e-mail address provided when placing the order. If you did not receive the tracking information for your order, please contact out customer support team for assistance.